1. Member Sign-up

Initially visit www.Park-by-Phone.com or (www.ParkingHelp.com) and click on the "Sign Up" link, you will be guided through the application process:

During the Park-By-Phone.com member registration the user will be prompted to enter in the following fields:

• Name
• Address
• Phone
• E-mail
• Payment Information

After the user has entered in the registration information and submitted the form the member will print the temporary membership dashboard card (Fig. #1) and a member number.

The member will be assigned PIN number (initially the last four digits of the credit card used at sign-up). This 4-digit PIN number is used when parking at a Park-By-Phone.com enabled meter or lot if the member id phone number is not recognized.

Fig #1. Members Dashboard Card
(Click for a larger view)

2. Parking

• Place the Park-By-Phone.com card on the car's dashboard (Fig. #4) or hang the card from the rearview mirror (Fig. #5).

  Fig #4. Card on dashboard

  Fig #5. Card on rearview mirror

• Call Park-By-Phone.com at 888-310-PARK (7275)
• or call 888-350-PARK (7275) for Spanish
• The Park-By-Phone.com automated attendant prompts the member for their member number from their dashboard card.
• If the member number is recognized then the Park-By-Phone.com automated attendant prompts the user for the lot or meter number.
• Member may "repeat last transaction" for meter feeding or if parked in the same location when Park-by-Phone was last used.
• If the lot or meter number is recognized then the Park-By-Phone.com automated attendant returns the parking duration and fee.
• The Park-By-Phone.com automated teller then prompts the user for the 4-digit PIN number that was sent to the member via e-mail.
• If the 4-digit PIN number is entered correctly the members account is updated.

3. Monthly Billing

Members are billed automatically at the end of the month for all parking activity plus a 10% convenience fee.

Member can log-on to Park-By-Phone.com at anytime and view their monthly statements.

3. Features

Here are a few features Park-By-Phone.com offers:

• Members can "Feed the Meter"
  You are in a meeting and you know your meter/lot space is about to expire and you want to avoid a ticket. All you need to do to solve your problem is call Park-By-Phone.com, or go online to www.park-by-phone.com and buy more time for your meter or lot space.

It really is that easy!

• Monthly Activity
  This report shows the date, invoice, event/location, and fee for all transactions of the current month.

  
  Fig #7. A Member's Monthly Activity Report
  (Click on the image for a larger view)

• Account Statement
  This report shows the date, invoice, event/location, and fee for any previous months transactions.

  
  Fig #8. A Member's Activity Report
  (Click on the image for a larger view)